• December 12th, 2011
    Internet Phishing Scams – Don’t Fall Prey
    One of the top cyber crimes, and the most lucrative, are phishing scams.  Large corporations such as Sony have been jeopardized and accounts of these types of cyber crimes…

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  • October 2nd, 2011
    Manners and Connectivity
    In the age of connectivity, the rules of etiquette have either gotten more complicated or have been thrown out all together. In social situations these days, you are often…

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  • September 7th, 2011
    What is a QR Code?
    We’ve all seen the strange black squares that are continuously being photographed by smartphone users. They’re called QR codes, an innovative re-imagining of barcode technology. Originally used for tracking parts…

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  • August 31st, 2011
    The change in information consumption
    Smartphones, tablets and laptops are traditionally considered connected devices, because each device connects to and interacts with the Internet. However, HDTVs, Blu-ray players and gaming consoles are also connected…

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  • August 26th, 2011
    Should the Web be Anonymous?
    You may have noticed some issues with choosing pseudonyms if you were an early user of Google .  Social media sites have, traditionally, allowed users to create accounts with…

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B.E.S.T. Program

At Computer Troubleshooters we recognize the critical role that computers, networks, and technology in general plays in every small business. From email and word processing to online banking and e-commerce, every small business depends on technology to maximize their productivity and their profitability. But what happens when your technology lets you down? How much staff time is wasted dealing with slow computer or system crashes? How much of your time is spent answering software questions for others in the office? And if your system crashes, how do you recover your data? That’s why we created Business Enhanced Support Technology (B.E.S.T.), the industry’s leading support plan for small businesses.

For a flat monthly fee we do the following:

  • Handle any computer, network, or server problem (including Windows, Virus, & Spyware problems) via remote support or on-site.
  • Monitor your technology 24/7, including preventing up to 80% of all computer problems before our customers are even aware of them.
  • Install advanced remote support tools to enable our team to diagnose and resolve problems quickly if they do occur.
  • Monitor your backup system to be sure your data is backed up safely.
  • Provide a Helpdesk so all your employees have prompt, easy access to high quality support consultants anytime they have a computer question or problem.
  • Manage all your Technology Vendors for you (Internet, Phones, Business Applications.)
  • Guarantee No Downtime (on our Trouble-Free plan.)