• December 12th, 2011
    Internet Phishing Scams – Don’t Fall Prey
    One of the top cyber crimes, and the most lucrative, are phishing scams.  Large corporations such as Sony have been jeopardized and accounts of these types of cyber crimes…

    Read More
  • October 2nd, 2011
    Manners and Connectivity
    In the age of connectivity, the rules of etiquette have either gotten more complicated or have been thrown out all together. In social situations these days, you are often…

    Read More
  • September 7th, 2011
    What is a QR Code?
    We’ve all seen the strange black squares that are continuously being photographed by smartphone users. They’re called QR codes, an innovative re-imagining of barcode technology. Originally used for tracking parts…

    Read More
  • August 31st, 2011
    The change in information consumption
    Smartphones, tablets and laptops are traditionally considered connected devices, because each device connects to and interacts with the Internet. However, HDTVs, Blu-ray players and gaming consoles are also connected…

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  • August 26th, 2011
    Should the Web be Anonymous?
    You may have noticed some issues with choosing pseudonyms if you were an early user of Google .  Social media sites have, traditionally, allowed users to create accounts with…

    Read More
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Backup and Disaster Recovery

At Computer Troubleshooters, we specialize in protecting your data. We take it seriously. Many of the small and mid-sized businesses businesses we see think they are doing a good job but all too often, they aren’t. Want a quick check on your procedures? Below are a few questions to ask your current technician. If they don’t not score a “yes” on every point, you could be wide open to a very expensive, very frustrating computer disaster.

• Do you have an off-site backup of your data in a military grade facility (SAS 70 compliant) with mirrored locations?

• Do they INSIST on monitoring an offsite/onsite backup system, or are they letting your rely on outdated tape backups and/or removable disks?

• Do they INSIST on doing periodical test restores of your backups to make sure the data is not corrupt and could be restored in the event of a disaster?

• Have they provided you with written, network documentation detailing what software licenses you have, critical network passwords, and hardware information, or are they the only person with the “keys to the kingdom?”

• Can you and your staff easily recover a file on your own, or do they hold you hostage by forcing you to call THEM to retrieve an overwritten file?

• Did they explain to you that data backup is NOT disaster recovery, and that simply having an offsite copy of you data does NOT ensure you could be back up and running fast?

We work with clients of all sizes to come up with a backup and disaster recovery plan that is right for them and that fits their budget. And we guarantee your data can be recovered!

Give us a call now at 412-462-3400 and schedule an audit of your backup and recovery procedures.